Refund policy

Every YUGA piece is made to order, crafted by hand just for you. Because each garment is created individually, we handle returns a little differently from mass-market brands — with care, and on a personal basis.

Damaged or incorrect items If your piece arrives with a defect, or if you received the wrong item, we will gladly replace it or offer a full refund. Please contact us within 7 days of receiving your order, with a photo of the issue, and we’ll make it right.

Size exchanges If your piece doesn’t fit, we’re happy to arrange an exchange for a different size. Please reach out within 7 days of delivery. The cost of return shipping for exchanges is covered by the customer, and the item must be unworn, unwashed, and in its original condition.

Made-to-order items Because each garment is created especially for you, we’re unable to offer refunds for change of mind or incorrect size choices — but we’ll always do our best to help you find the right fit through an exchange.

How to start a return or exchange Simply email us at yugaclothes@gmail.com or message us on WhatsApp / Telegram at +34 676 869 100. We’ll guide you through every step.

Thank you for embracing slow, conscious fashion — and for understanding the care that goes into every made-to-order piece.

With love,

YUGA